Refund policy

🔁 NuVibe Refund Policy

We want you to love your NuVibe experience. If you're not vibing with your purchase, here's how we make it right:

✅ Refunds

  • Request within 7 days of delivery

  • Item must be unused, in original packaging, and in resellable condition

  • Proof of purchase required

🚫 Non-Refundable

  • Used or damaged items

  • Promo bundles or free gifts

  • Digital products

🔄 Exchanges

  • Defective or damaged items? Contact us within 7 days — we’ll sort it out

📦 Return Shipping

  • Return shipping is on you (unless the item is faulty)

  • Use a trackable service

💸 Processing

  • Refunds processed within 5–7 business days after inspection

  • Credited to your original payment method

📬 Start a Return

Email nuvibe@gmail.com with your order number and reason. We’ll guide you from there.