Shipping policy

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🚚 NuVibe Shipping Policy

We deliver good vibes — fast, safe, and straight to your door.

📦 Processing Time

• Orders are processed within 1–3 business days.

• You’ll receive a confirmation email with tracking details once your order ships.

🇿🇦 Domestic Shipping (South Africa)

• Standard Delivery: 7–14 business days

• Free shipping on orders over R700

• Delivery times vary by location (typically 7–14 business days)

📍Tracking Your Order

• All orders include tracking.

• You’ll receive a link via email to follow your package in real time.

⏳ Delivery Delays

While we aim to deliver on time, delays can happen. Common causes include:

• Courier backlogs or strikes

• Extreme weather conditions

• Load shedding or local infrastructure issues
  

• High-volume periods (e.g. holidays or launch weeks)

• If your order is delayed please allow additional time for delivery we appreciate your patience and for choosing Nuvibe
  

If your order is delayed, reach out to nuvibeza@gmail.com — we’ll investigate and keep you updated. If the order is delayed once shipped please reach out to the courier service 

🚫 Delivery Issues

• Once orders are shipped we are not responsible for any delays , stolen or lost properties please contact the shipping carrier for assistance .

• Contact us at nuvibeza@gmail.com  — we’ll make it right.